Your privacy matters
Privacy Policy
This Privacy Policy describes how MakerHub collects, uses, and protects your personal data.
Last updated: November 2025
Information We Collect
- •Account data: name, email, address, phone number
- •Project data: uploaded files, messages, quotes, and job details
- •Payment data (processed via third-party gateway — MakerHub does not store card details)
- •Usage data: IP address, browser type, activity logs
How We Use Information
- →To operate the MakerHub platform
- →To match users with suitable makers
- →To process payments and manage escrow
- →To send notifications about jobs, quotes, or messages
- →To improve site functionality and user experience
Data Sharing
We share limited data with:
Makers you engage with (only what's necessary for the job)
Payment processors (PayFast)
Courier and logistics providers
Law enforcement (if legally required)
Data Retention
We retain data as long as your account is active or as required by law. You may request deletion at any time, subject to obligations under ongoing jobs or disputes.
Security
We use SSL encryption, secure servers, and restricted administrative access to protect your information.
Cookies
MakerHub uses cookies for login sessions, analytics, and preference storage. You can disable cookies in your browser settings.